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What You Need to Know Before You Start

Using 777mm means you accept the terms set out here — account eligibility, jurisdiction conditions, and how we handle disputes. Access to our platform depends entirely on your local law and whether your region qualifies under our current operating conditions.

Eligibility by local lawJurisdiction-dependent accessAccount terms apply on registrationbKash, Nagad, Rocket subject to policyContact us for clarification
777mm What You Need to Know Before You Start
LEGAL CONTACT

How to Reach Us on Policy Matters

If you have a question about account eligibility, a dispute over terms, or need to clarify how a specific condition applies to your situation, reach out through any of the channels below. We handle legal and policy queries separately from general account support to make sure the right team responds.

Live Chat Start a live chat session from the account page for policy questions. Available during platform operating hours; have your account reference ready before you connect.
Email Support Send a detailed message to our support email for written confirmation of policy positions. We aim to respond with a documented answer, useful if you need a record for your own reference.
Help Centre The Help Centre contains published versions of our current terms. Check there first for jurisdiction and eligibility conditions before raising a formal query through chat or email.
ACCOUNT INTEGRITY

How We Handle Your Data and Account Security

Account security, data retention, and your rights around the information we hold are all part of how we operate. We keep the process clear so you know exactly what we store, why we store it, and how to request changes or removal.

Data We Collect

We collect registration details, payment method references (including bKash and Nagad account identifiers), and session activity. We do not store full wallet credentials on our servers.

Cookie Use

We use cookies to maintain your session state and remember account preferences across visits on mobile and desktop. You can clear cookies at any time through your browser or device settings.

Retention and Deletion

Account data is retained while your account is active and for a defined period after closure, as required by our policy. To request data deletion, contact support with your account ID and the specific request.

Requesting Changes

You can request a correction to any account detail, or ask what data we hold on you, by contacting support in writing. We respond to verified requests through our documented account review process.

Common Questions About Our Legal Terms

These are the questions we see most often around account eligibility, data rights, jurisdiction, and how our terms apply. Read through before reaching out — the answer you need is likely already here.

No. Using a local wallet does not confirm legal eligibility. Your access depends on local law and eligible region conditions, which you must verify independently before opening an account.

We do not publish a confirmed country list. You are responsible for checking whether accessing this platform is lawful where you are located before registering or making any deposits.

We may suspend or close accounts where access conflicts with our policy or where local law changes. Affected accounts are notified through the registered contact details on file.

Yes. Contact support in writing with your account ID and a clear data request. We will confirm what we hold and provide it through our documented account review process.

Raise a dispute through the live chat or email channel with your account reference and a clear description of the issue. Policy disputes are handled by a separate team and responded to in writing.

Yes. We publish updates through the account notification channel. Keep your registered email or contact detail current so you receive policy change notices without delay.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.